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Author: Joe Roper

2022

  1. Zero Config Agent Portal with Web-Phone

    DialerAI is a suite of Call-Center solutions for predictive dialing, voice broadcasting, robo-calling, press-1 campaigns and SMS. It can redirect calls to…

2021

  1. Call-center: Agent Portal with Soundboard, reporting & Web-phone

    Welcome to 2021 and with the New Year comes many more additions to our Call-center Agent Portal introduced over 12 months ago.

2020

  1. Building a VoIP Business with Dialer-AI

    Building a VoIP business with DialerAI is straightforward, and all of the tools are included so that you can sell auto-dialer, press-1, predictive dialer…

  2. Blended Call Center Campaign: Inbound & Outbound

    DialerAI has always been a very powerful outbound dialer, especially with the recent additions of the agentUI. Now we’ve added more integration for inbound…

  3. Political Dialer Software for Campaign with DialerAI

    DialerAI political campaign software is a valuable tool in political campaigning and can be used in different ways during the political campaign, from…

  4. New functions for the Call-Center Agent Portal

    Late last year, we told you about our new Agent Portal to receive calls from Press-1 campaigns, predictive dialing and inbound calls. This feature has…

2019

  1. New Feature! Speech Recognition in DialerAI

    We are excited to let you know that we have released speech recognition in DialerAI using Google’s Speech to text API. Other providers could be available in…

  2. Campaign Creation Training Video

    We have just released a video covering creating a campaign. We have gone into some detail as to the meaning of each setting.

2018

  1. Quick Start Guide to DialerAI Video

    We have created a short video to accompany the Quick Start Guide at https://dialer.ai/docs/user-guide/quickstart.html, which is where we recommend all our…

  2. White-Label Outbound & Inbound Call Center Dialer

    Our team is excited to announce our new Call Center Dialer capabilities in DialerAI. Our new call center dialer tools allow you to create your own agents…

  3. Auto-Dialer Software and advantages for Call-Center

    Outbound call centers use auto-dialer software for lead generation, market research and surveys. The reason for using auto-dialer systems like DialerAI is…

  4. Podcast with Don Witt of Telecom Reseller about outbound call center software

    We were asked to do a podcast with Don Witt of Telecom Reseller. Click here to listen.

  5. DialerAI, An Alternative to Vicidial?

    Vicidial is a free and open source auto-dialer. It will dial leads and pass the call back to your agents. Vicidial and its derivatives have been under…

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