Predictive dialers are not a new technology, in fact, they have been around since the inception of telephones. One of the earliest dialers was built by a company called InfoLogix in the 1980’s. It used predictive queuing and simulations on a computer-like device to pave the way for the first type of “predictive dialer” that […]
DialerAI is a cloud based predictive dialer which can increase your outbound call center productivity resulting in increased sales through lead generation using press-1 campaigns and direct live lead transfer. We just released a video that demonstrate how easy it is to create a press-1 campaign with DialerAI How to create press-1 campaign A press-1 […]
DialerAI can provide you with a hosted predictive dialer for your outbound call center. DialerAI’s varies the dialling rate depending on the number agents that are occupied. It only delivers calls to agents when a real person answers. Calls that are busy or unanswered can be tried again later. Our predictive dialer comes with answering […]
DialerAI is now in production with a number of our customers. The main enhancement is an increase in capacity, one DialerAI system can now handle 10,000 concurrent calls, although smaller single server systems are available. To achieve this capacity, we’ve optimized a number of areas for better performance. Running 10,000 concurrent calls with DialerAI platform […]
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