Zero Config Agent Portal with Web-Phone

DialerAI Video

DialerAI is a suite of Call-Center solutions for predictive dialing, voice broadcasting, robo-calling, press-1 campaigns and SMS. It can redirect calls to agents configured on the DialerAI platform. DialerAI can be used in many roles: Lead generation Telemarketing Phone surveys Emergency notifications Skills based routing A couple of years ago, we introduced an agent portal […]

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Auto-Dialer Software and advantages for Call-Center

Outbound call centers use auto-dialer software for lead generation, market research and surveys. The reason for using auto-dialer systems like DialerAI is that it speeds up the dialing process. Dial ling hundreds or thousands of contacts manually is time consuming and expensive in terms of wage costs. There are different types of campaign that can […]

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DialerAI, An Alternative to Vicidial?

Vicidial Admin

What is Vicidial Vicidial is a free and open source auto-dialer. It will dial leads and pass the call back to your agents. Vicidial and its derivatives have been under development for many years. In order to install Vicidial, competence with Linux, Apache, MySQL, PHP and Asterisk is required, as a result, companies and freelancers […]

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The Modern Age of Predictive Dialer System – Moving to Machine Learning and AI

Predictive dialers are not a new technology, in fact, they have been around since the inception of telephones. One of the earliest dialers was built by a company called InfoLogix in the 1980’s. It used predictive queuing and simulations on a computer-like device to pave the way for the first type of “predictive dialer” that […]

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