Predictive Dialer Abandon Rate: How to Stay Under 3% Without Idle Agents
Posted on by Areski
How predictive dialer abandon rate is measured, why the 3% limit exists, and the settings and habits that keep it low without leaving agents idle.
Read more: Predictive Dialer Abandon Rate: How to Stay Under 3% Without Idle Agents →Posted in predictive dialer, call-center
Tagged Predictive Dialer, Abandon Rate, Compliance, callcenter