We are excited to tell you about the new agent portal to our Cloud Call Center solution DialerAI, allowing agents to take calls with all the contact information on screen. Already, call centers can register their agents VoIP phones to the dialer and receive calls from: – Press-1 campaigns – Predictive Dialing Campaigns – Inbound […]
Many marketing companies do Press-1 campaigns. The call-flow is to call your prospect, play a message to them explaining your proposition, then invite your prospect to press-1 to speak to a live agent. The video shows the steps to build a press-1 campaign: Upload Audio. Create the voice application. Set up a DNC list. Upload […]
We have designed a brochure for DialerAI covering the major features for an auto dialer software for call center and how it may benefit your organisation. Many people find that it is easier to read from the printed page compared to screen, and a brochure offers a simple and tangible way of receiving information about […]
Predictive dialers are not a new technology, in fact, they have been around since the inception of telephones. One of the earliest dialers was built by a company called InfoLogix in the 1980’s. It used predictive queuing and simulations on a computer-like device to pave the way for the first type of “predictive dialer” that […]
DialerAI is a cloud based predictive dialer which can increase your outbound call center productivity resulting in increased sales through lead generation using press-1 campaigns and direct live lead transfer. We just released a video that demonstrate how easy it is to create a press-1 campaign with DialerAI How to create press-1 campaign A press-1 […]