Cloud based predictive dialer with Press-1 Campaign

DialerAI is a cloud based predictive dialer which can increase your outbound call center productivity resulting in increased sales through lead generation using press-1 campaigns and direct live lead transfer.

We just released a video that demonstrate how easy it is to create a press-1 campaign with DialerAI

How to create press-1 campaign

A press-1 campaign is where you:

• Auto-dial a prospect.
• Play a pre-recorded advertising message.
• Invite them to press-1 to speak to an agent.
• Transfer the call to an agent when they press 1.

Read more on how to create a press-1 campaign here.

Why press-1 campaigns work

The advantage over a plain predictive dialer is that agents only ever talk to people who’ve just indicated they’re interested — nobody is connected to a call where the prospect hangs up the moment a human answers. That makes press-1 a good fit for:

• Lead generation and telemarketing, where you want agents spending their time on warm conversations, not cold pickups.
• Political campaigning and get-out-the-vote calls, where a recorded message from a candidate or campaign reaches far more voters than live callers alone could.
• Debt collection and appointment reminders, where most calls just need a short acknowledgement and only a fraction need a live agent.

Setting it up

A press-1 campaign uses the same survey builder as any other DialerAI campaign: build the flow with a play-audio node for your message, a multiple-choice node for the press-1 prompt, and a transfer node that routes the call to an available agent. Because it’s built on the standard survey engine, you can extend a simple press-1 flow into a longer menu later — for example offering press-2 for a callback request — without switching to a different tool.

If you’d like to see it end to end, we also have a video walkthrough of building a press-1 campaign.