Call-center: Agent Portal with Soundboard, reporting & Web-phone

Agent Soundboard

Welcome to 2021 and with the New Year comes many more additions to our Call-center Agent Portal introduced over 12 months ago. DialerAI is a call center solution supporting inbound and outbound calls. It can be used for automating sales calls, lead generation, payment collections, appointment reminders, phone polling and market research. Watch our 3 […]

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Blended Call Center Campaign: Inbound & Outbound

blended call-center campaign

DialerAI has always been a very powerful outbound dialer, especially with the recent additions of the agentUI. Now we’ve added more integration for inbound calls to allow a true Blended Call Center Campaign for inbound and outbound calls. When one of your customers calls in, we can deliver the call to an active agent, automatically […]

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