DialerAI has always been a very powerful outbound dialer, especially with the recent additions of the agentUI. Now we’ve added more integration for inbound calls to allow a true Blended Call Center Campaign for inbound and outbound calls. When one of your customers calls in, we can deliver the call to an active agent, automatically […]
Blended Call Center Campaign: Inbound & Outbound
![blended call-center campaign](https://dialer.ai/wp-content/uploads/2020/06/blended-call-center-1024x582.png)