Late last year, we told you about our new Agent Portal to receive calls from Press-1 campaigns, predictive dialing and inbound calls. This feature has proved so popular that we have done some further development to it. The new features we have introduced are: 1. Call-Center Queue & Agent Reports We’ve added three new call […]
New functions for the Call-Center Agent Portal
![Agent Reporting](https://dialer.ai/wp-content/uploads/2020/01/Callcenter-Agent-Stats-Report-Short-1024x631.png)