DialerAI is an auto dialer software to reach your contacts and play a message. It can capture responses via phone keys and transfer the contacts to an agent. Predictive dialing allow you to increase your productivity, as the agents are occupied on calls for the largest amount of time.
Outbound call centers use auto-dialer software for lead generation, market research and surveys. The reason for using auto-dialer systems like DialerAI is that it speeds up the dialing process. Dial ling hundreds or thousands of contacts manually is time consuming and expensive in terms of wage costs. There are different types of campaign that can […]
DialerAI can provide you with a hosted predictive dialer for your outbound call center. DialerAI’s varies the dialling rate depending on the number agents that are occupied. It only delivers calls to agents when a real person answers. Calls that are busy or unanswered can be tried again later. Our predictive dialer comes with answering […]
DialerAI is now in production with a number of our customers. The main enhancement is an increase in capacity, one DialerAI system can now handle 10,000 concurrent calls, although smaller single server systems are available. To achieve this capacity, we’ve optimized a number of areas for better performance. Running 10,000 concurrent calls with DialerAI platform […]