DialerAI is a suite of Call-Center solutions for predictive dialing, voice broadcasting, robo-calling, press-1 campaigns and SMS. It can redirect calls to agents configured on the DialerAI platform. DialerAI can be used in many roles: Lead generation Telemarketing Phone surveys Emergency notifications Skills based routing A couple of years ago, we introduced an agent portal […]
Category: call-center
Call-center: Agent Portal with Soundboard, reporting & Web-phone
Welcome to 2021 and with the New Year comes many more additions to our Call-center Agent Portal introduced over 12 months ago. DialerAI is a call center solution supporting inbound and outbound calls. It can be used for automating sales calls, lead generation, payment collections, appointment reminders, phone polling and market research. Watch our 3 […]
Building a VoIP Business with Dialer-AI
Building a VoIP business with DialerAI is straightforward, and all of the tools are included so that you can sell auto-dialer, press-1, predictive dialer and other call center services to your customers. The features of DialerAI for providing services to your customers are: Multi-tenant You can add your own customers with their own personal login […]
Blended Call Center Campaign: Inbound & Outbound
DialerAI has always been a very powerful outbound dialer, especially with the recent additions of the agentUI. Now we’ve added more integration for inbound calls to allow a true Blended Call Center Campaign for inbound and outbound calls. When one of your customers calls in, we can deliver the call to an active agent, automatically […]