Intelligent Solution for Call-Center

 

Solution for Call-Center, lead generation and Political Campaigning

Our solution enable call centers to optimize agent utilization, manage call flow more effectively, and maximize overall operational efficiency in blended inbound and outbound environments.

Call-Center

DialerAI is a good choice for an outbound call center with complete flexibility to run anything from press-1 through to predictive dialing campaigns.

Interactive Outbound IVR

Outbound IVR for marketing,
political campaigning and market research using pre-recorded or
synthesized voices.

Press-1 Campaigns

Predictive dialing to deliver calls to your call-center agents on live answer or when your prospect presses one.

Voice Broadcasting

Send voice or SMS messages to thousands or millions of people per day with interactive responses using the phone keypad.

Phone Survey

Poll customers, capture answers and provide detailed reports.

Voicemail Detection

Detect voicemail and either hang-up or leave a message right after the beep.

 

Our solution tailored to your needs:

Outbound Call Center

Auto dialer helps increase agent productivity by reducing time spent dialing and waiting for the call to connect.

Reach Voters during your Political Campaigns

Use the predictive dialer or voice broadcasting to reach out to voters and deliver your campaign message.

Transfer to Live Agents

When a prospect is interested in your proposition, their call will be automatically connected to a live agent. Increase sales by only focusing on interested leads.

Debt Collection

Make payment reminder calls to people to collect debt and ensure prompt payment. It’s easy to redial the contact if they are busy or didn’t answer.

 

Also Designed for Resellers of Call-Center Services

Use DialerAI multi-tenant, billing and credit card integration features to provide predictive dialing, voice and SMS broadcasting as a service to your own customers.

White Label

Varies the rate of calling
proportional to the number of agents available to take calls keeping staff fully utilised.

Multi-tenant

Many customers each with their own voice broadcasting campaigns all on the same DialerAI platform.

Billing

Pre-Paid billing for customers with credit card integration for self service top-ups of call credit.

Use your Own VoIP

Negotiate best prices with your preferred voice provider, DialerAI supports most SIP providers.

Ready to try out DialerAI?

We provide one of the best predictive dialer platforms for auto dialing, voice broadcasting and mass texting.