Agent API

AgentSerializer

Agent API is read only, you cannot create Agents using this API at the moment.

status: Status could have the following values [1: ‘Logged Out’, 2: ‘Available’, 3: ‘On Standby’ & 4: ‘On Break’]

Read:

CURL Usage:

curl -u username:password -H 'Accept: application/json' http://127.0.0.1:8000/rest-api/agent/

Response:

{
"count": 2,
"next": null,
"previous": null,
"results": [
    {
        "url": "http://127.0.0.1:8000/rest-api/agents/19/",
        "user": "http://127.0.0.1:8000/rest-api/users/1/",
        "last_login": null,
        "internal_name": "tenant-1@testn04",
        "username": "testn04",
        "email": "",
        "first_name": "",
        "last_name": "",
        "date_joined": "2020-01-15T11:55:56.239231+01:00",
        "phone_login": "agent-04229",
        "phone_password": "560844398338",
        "enable_webrtc": false,
        "enable_webrtc_autoanswer": false,
        "caller_id_name": "",
        "caller_id_number": "",
        "call_timeout": 45,
        "status": 1,
        "max_no_answer": 3,
        "wrap_up_time": 15,
        "reject_delay_time": 15,
        "busy_delay_time": 60,
        "no_answer_delay_time": 15
    },
    {
        "url": "http://127.0.0.1:8000/rest-api/agents/20/",
        "user": "http://127.0.0.1:8000/rest-api/users/1/",
        "last_login": null,
        "internal_name": "tenant-1@testn05",
        "username": "testn05",
        "email": "",
        "first_name": "",
        "last_name": "",
        "date_joined": "2020-01-15T11:58:26.000844+01:00",
        "phone_login": "agent-02812",
        "phone_password": "075595325783",
        "enable_webrtc": false,
        "enable_webrtc_autoanswer": false,
        "caller_id_name": "",
        "caller_id_number": "",
        "call_timeout": 45,
        "status": 1,
        "max_no_answer": 3,
        "wrap_up_time": 15,
        "reject_delay_time": 15,
        "busy_delay_time": 60,
        "no_answer_delay_time": 15
    }
]
}